<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
  <title>Incident Feed - Helpdesk - Centre d&#39;assistance</title>
  <link href="https://status.alliancecan.ca/system/Helpdesk - Centre d&#39;assistance" rel="alternate"/>
  <updated>2026-06-04 02:00:57+00:00</updated>

  
  <entry>
    <id>1386</id>
    <title>Outgoing emails from the helpdesk</title>
    <content type="html">&lt;p&gt;&lt;span style=&#34;color: rgb(29, 28, 29); font-family: Slack-Lato, Slack-Fractions, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;&#34;&gt;It seems that we have issues with outgoing emails from the helpdesk since Sunday. We receive emails from the users. However, users do not receive emails from our end when answering a ticket. We are investigating.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;</content>
    <link href="https://status.alliancecan.ca/view_incident?incident=1386"/>
    <updated>2025-08-05 16:10</updated>
    <published>2025-08-03 10:24</published>
  </entry>
  

</feed>
